1-800 Contacts app for iPhone and iPad
The 1-800 Contacts app is the fastest, easiest, and downright pleasantest (totally a word) way to order contact lenses.
WE HAVE ALL THE CONTACTS
We have millions of contact lenses in stock and ready to ship. They’re the same contacts your doctor prescribed but they cost less and you don’t have to go into a doctor’s office to buy them. Same Prescription. Better Experience. ™
SUPER SIMPLE ORDERING
Ordering for the first time? Enter your prescription information or simply scan the lens box to import your prescription. Done. Ordered with us before? Re-order in three simple taps. (Pssst. Protip: Get faster shipping when you upload a picture of your paper prescription.)
RENEW YOUR PRESCRIPTION WITH EXPRESSEXAM™
Tired of paying for an exam every year just to get the same prescription? Want to skip the trip to the doctor’s office? Use our app to take a quick vision exam with ExpressExam. A board-certified eye doctor will issue a new prescription within a couple of hours.
FIND THE CONTACTS THAT WORK BEST FOR YOU
With ExpressExam you can receive multiple prescriptions so you can find the contacts that work best for your eyes, lifestyle, and budget. Try something new. Returns and exchanges are free – including shipping.
DON’T LEAVE MONEY ON THE TABLE
We’ve partnered with major vision insurance companies so we can quickly find and apply your benefits when you order from the app.
MANAGE YOUR SUBSCRIPTION
If you’ve subscribed you can easily manage your orders: snooze, cancel, update a prescription, etc.
OUR GAJILLION PERCENT PROMISE
(Because “100% satisfaction guaranteed” doesn’t cut it.)
• Free shipping and returns? Always.
• Tear a lens? Well replace it for free.
• Still have contacts from your old prescription? Well exchange them for free.
• Find a lower price? We’ll beat it.
• And the best customer service in the industry…
WE’RE AVAILABLE TO HELP 24/7
Call, email, or text us right from the app. You’ll receive a prompt reply from a real, live person with an adorable Utah accent who really wants to help you. (NOTE: You only get the adorable accent if you call).
Yup. Downloading the 1-800 Contacts app could be the best choice you make today.
PRIVACY
In order to provide great features, and to continually make the app better, some privacy-related data may be collected. Specifically, we request your location if you take our ExpressExam (since it’s only available in certain states), or when searching for your doctor. ExpressExam also needs to use your camera and microphone so we can verify you are reading the letters from an eye chart correctly. Any time we need to access this data, we make sure to request your permission first! In addition, you can choose to send us a photo of your prescription as a convenience. If you choose to enter your purchase information, we will save it so that you don’t have to re-enter it again. We also support Apple Pay! We only keep the purchase history of products you buy from us -- we don’t have access to any other purchase information. These features are all optional and you don’t need to give the app access to them if you are not comfortable doing so. We value your privacy.
Pros and cons of 1-800 Contacts app for iPhone and iPad
1-800 Contacts app good for
I wear dailies every now and then, just when I feel like dressing up. Love the ability to just order them one or two boxes at a time. This app is very convenient.
The best place to buy Contacts ever. So great to have a reliable service that makes it easy to order every time.
...and when I do forget o can pay for the next day shipping!
And use my FSA card!
This is the BEST and easiest way to get contacts! Their staff and customer service are outstanding!
Ive used 1800 contacts for years, they never let me down. And now the app makes its so much easier. I love it!!!
This app is very reliable and easy to order from. This is my second time using the app and I will definitely continue to order from it.
Some bad moments
New review:
Tried to place my second order with this app this morning.
Tried using Apple Pay. Apple Pay took my money. The order never happened.
I chatted with them via their chat interface and they said that I should have the funds released within 3 to 10 business days. There is no record of the order.
This app reminds of a company hiring someones nephew to build their app. If you dont have the expertise to build a world class app (or in this case a functional app) then you need to find a company to build it for you. Remove the fool in charge of testing this app.
I was a happy customer of 1-800-Contacts for 16 years. Now, and only because of their app, I am going to find an functional alternative.
In short: terrible app. Takes your money, loses your order.
Original review:
The app works fine, but there is one bug and one unneeded annoyance.
Bug: My saved card was declined because the card account doesnt exist anymore. I deleted that saved card and added a new card. New card was declined. I verified the details were correct and placed the order again. The order went through.
ANNOYANCE: Allow the screen to *#^$)(@ rotate!!! My iPad spends 90% of its life in a keyboard case which LANDSCAPE. Have you heard of LANDSCAPE??? Who comes up with the idea to limit this? As a dev I know how easy it is to support this. That is why the vast majority of apps can handle this. The only reason I placed my order sideways was because I already had an account and I got the free expedited shipping by using the app. ARRRRG!
Does not recognize Canadian doctors; cannot use without entering a doctors info, so not useful to me.
Super easy to use, lets you sign in to your account, has touch id, you can pick payment method and do a reorder in a flash. Great app!
I have been a customer for a couple of years. However, for the last couple of months there have been ongoing problems with your customer service. I sent my script via text and email, yet you did not receive it until I faxed it. Then I ordered contacts and was casually asked about the brand I wear, "youre in the air optics right?" I said "yes," assuming that she looked at my history of wearing color lens. I was sent regular air optics and I was so frustrated. On a Thursday evening I called to see how quickly they could get them to me since it was their fault and was told it would be Monday because they have to contact my doctor "again" about me wearing color lens---when they just contacted him about this order! Why would my script be any different?!! I was going to send my contact lens script, but she was telling me she couldnt confirm if I would receive them by Friday. I can barely see in my current lens, but am so turned off by your poor service Id rather go through my eye doctor and wait for my lens. At least I know they will be right. Forget convenience when it comes to 1.800.contacts. Its all about their convenience. ~
Its so easy to keep your prescription information updated, and theyll contact your doctor for you to verify your Rx if you dont have a copy.
You can order your contacts with the option to set up auto-reorder, use Touch ID, track shipping, and all that good stuff.
Overall, a very solid app that makes a hassle-y process more convenient.
Thank you, 1-800 Contacts, for making this the prime example of an app that actually makes life easier. ***Flawless
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