1-800 Contacts App Reviews

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Shockingly simple and fast!

This is one of the best apps Ive ever used. I am shocked at how easy and fast it was to create an account and place the first order. If all apps were this intuitive life in the digital era would be so much easier.

Great app

Super easy to use, lets you sign in to your account, has touch id, you can pick payment method and do a reorder in a flash. Great app!

Easy as that

Quick and easy.

Drifting customer service

I have been a customer for a couple of years. However, for the last couple of months there have been ongoing problems with your customer service. I sent my script via text and email, yet you did not receive it until I faxed it. Then I ordered contacts and was casually asked about the brand I wear, "youre in the air optics right?" I said "yes," assuming that she looked at my history of wearing color lens. I was sent regular air optics and I was so frustrated. On a Thursday evening I called to see how quickly they could get them to me since it was their fault and was told it would be Monday because they have to contact my doctor "again" about me wearing color lens---when they just contacted him about this order! Why would my script be any different?!! I was going to send my contact lens script, but she was telling me she couldnt confirm if I would receive them by Friday. I can barely see in my current lens, but am so turned off by your poor service Id rather go through my eye doctor and wait for my lens. At least I know they will be right. Forget convenience when it comes to 1.800.contacts. Its all about their convenience. ~

Simple and efficient

Its so easy to keep your prescription information updated, and theyll contact your doctor for you to verify your Rx if you dont have a copy. You can order your contacts with the option to set up auto-reorder, use Touch ID, track shipping, and all that good stuff. Overall, a very solid app that makes a hassle-y process more convenient.

Amazing! First app Ive ever reviewed.

Thank you, 1-800 Contacts, for making this the prime example of an app that actually makes life easier. ***Flawless

Excellent app!

This app is great! Perfect functionality- so easy to use and quick!

Convenience Plus!

Love the app! Scanned prescription, got a special app only deal, took four minutes!

Easy and Quick

This app is a time saver. It stores your info and makes the reorder process incredibly simple.

Easy and quick to use. Accurate too!

So easy to use. Even quicker than regular website when using photo of prescription.

Love this app and company!!

This app is so easy to use! Re-orders are a breeze!!!

Great!!!

Very niceeee!

Perfect App!!

This was the best App I have ever used for ordering anything on Internet!!

Great Company

Never had a problem ordering from them. Always received exactly what I ordered.

Not worth the headache

I just spent over 30 minutes on 3 phone calls. This is supposed to be a convenience but there is nothing convenient about it. Finally got my order cancelled and a confirmation, but they have put a hold on my checking account for 3-10 business days. It took them about 30 seconds to put on that hold. All I have gotten is apologies, no action. Save yourself the aggravation and purchase your lenses at Costco.

Simple!

I love the simplicity of this app. I was able to make changes to prescription within the order and update new doctor all at the same time! Great being able to take a photo of prescription to speed delivery. Very simple to use.

Great app

Works very well and saves time

Cant sign in the app but can online!

I dont know why I cant sign in using the app. I can sign in on my pic just fine. And yes, I triple checked to make sure everything was spelled correctly.

love it ☺️

couldnt have glided threw the app with anymore ease then I did. love it! never run out of contacts!

Best app EVER!

Its the best, you dont waste anytime, they get it right every time! I will never go back to anything else...

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